Shawn Welch, manager of Printing Services, recently attended the 2016 Graph Expo in Orlando, Florida. Graph Expo provides a showcase of the latest in design, printing, and communications technologies and also offers an array of educational opportunities. Shawn chose to attend seven informative and inspiring sessions, all focused on helping Printing Services offer University departments the most beneficial services, all provided with the greatest efficiency and in the most cost-effective manner.
Highlights from the conference included:
- Gordon Rivera, GRC Industry Lecturer, Cal Poly SLO, spoke on specific implementation strategies for Lean/Six Sigma in the printing industry. Printing Services is currently in the process of implementing the Six Sigma methodology into our operation. This session provided an in-depth analysis of productivity metrics for printers, including formulas for measuring defects, yield, price of conformance/non-conformance, and process capability. Six Sigma is playing a major role in improving process efficiencies within Printing Services.
- Several sessions focused on strategies that traditional print service providers can implement to expand their scope to provide greater relevance as a full-service communications provider. These sessions served to reinforce the importance of Printing Services’ mission to provide “a comprehensive range of quality services that address the University’s full scope of communications needs”. Recent additions of video production and augmented reality (AR) services complement Printing Services’ already strong graphic design, web design, large-format printing, digital printing, and offset printing services.
- Several panel discussions featured representatives from “in-house” printers and focused specifically on strategies for in-house providers to increase their value to the parent organization. As a service of the University of Minnesota, Printing Services is squarely focused on providing the greatest value possible in the field of communications. These sessions provided exciting confirmation of the value of our work and also inspired to further improve and expand our services to most effectively meet the needs of the University.